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MasterCraft New Hampshire

Frequently Asked Questions

Here are some answers to common questions to help you plan your day with us on the lake. If you still have questions, do not hesitate to contact us!

  • How do I pay? What is your availability? How much does it cost?
    You can view your pricing, live availability, and pay online here
  • How much time should I book?
    We recommend at least one half hour per guest for groups participating in water sports to give everyone enough time behind the boat.
  • What should I bring?
    A towel, weather appropriate clothing and layers, a hat (that will not blow off your head), sunglasses and non-spray sunscreen. Feel free to bring your own drinks and non-messy snacks.
  • What should I NOT bring?
    Spray sunscreen will NOT be permitted on the boat, it damages the upholstery (we have boat safe sunscreen available for purchase onboard). Food that will stain (greasy food, strawberries, red wine, chocolate, cheese puffs, etc…). Fake tattoos and unwashed new towels can also leave stains. Glassware, glass containers, and foam coolers will not be permitted. The crew reserves the right to ask you to leave items behind if necessary for safety, cleanliness or environmental concerns. Please note that if necessary, a cleaning fee may be charged after your charter.
  • Where can I park? Where is the boat pick up?
    You can park at in the public launch parking lot as you come down Lovejoy Sands Road, or in the main parking lot by the water. The public launch lot is on the right as you come down Lovejoy Sands road and has a yellow diamond equipment in road sign right before it's entrance.
  • What will we have on board for you?
    We provide you with all the gear required for your charter including life jackets, boards, skis, and ropes. We will also have complimentary bottles of water on board for you.
  • Can we bring our own drinks or food?
    Yes, our boat has a cooler that we fill with bottled water. Guests are also welcome to bring their own ice and drinks, in their own cooler. No glassware, drinks or food that stains (orange soda, fruit punch, red wine, tomatoes, strawberries, cheese puffs/doritos, takis, etc...) or foam coolers, please. Our crew reserves the right to ask you to save a certain food or drink for after you depart from the boat.
  • How many people can I bring?
    We can host up to 8 passengers for watersports charters in addition to our crew.
  • Who else will be on the boat?
    All of our charters are private for your group. No one other than your invited guests, our captain and crew member will be on the boat with you. Unless you are signing up for one of our event nights or summer camps, of course.
  • Can we play our own music?
    We curate some great playlists, but if you want to use your own, our boat is bluetooth compatible.
  • Do we have to wear a life jacket?
    New Hampshire state law requires anyone 12 years old and younger to wear a life jacket while on the boat. Anyone participating in water sports will be required to wear a CGA life jacket while behind the boat.
  • Will we get wet even if we aren’t going in the water?
    You will be in a boat on a large lake ... so it's possible, especially on windy days, that you may get some spray over the bow of the boat. We do everything we can to minimize it, but it could happen, so please dress accordingly.
  • What is your cancellation policy?
    Cancellations with more than 48 hours notice will be eligible for a refund (Less 5% Credit Card Processing Fee) or rescheduling of your event to another available time. Cancellations with less than 48 hours notice before your scheduled departure time will not be refunded and may not be rescheduled. Weather cancellations are at the discretion of our crew up to your departure time and will be rescheduled for another acceptable time.
  • Are pets allowed on the boat?
    We love our fur baby too, but no pets are allowed on the boat.
  • When is Camp?
    July 11th - 12th 9:00 AM - 12:00 PM
  • Who can attend?
    Camp is co-ed and intended for ages 8-17. What water sports experience does my camper need? No water sports experience is needed. Our coaches will tailor instruction for each camper from beginners to seasoned shredders, so everyone has fun and progresses!
  • Can campers attend both the AM & PM session?
    Yes, more time on the water means even more progression! Pack a lunch for the lunch break or select the boxed lunch option when you book. Discounts available for multiple sessions!
  • What if these sessions do not work for our vacation plans?
    If you have a group of six or more siblings and/or friends and would like to setup a custom camp, email us! We can arrange a custom session to fit your vacation plans.
  • What if it is raining?
    Trust us, we would pick sunshine every day of summer if possible! In the event of rain, the session will continue as with all of our charters except in the case of thunder/lightening. In the event of thunder/lightening, we will transition to off water activities for the campers to enjoy until we can get back out!
  • What is your camp cancellation policy?
    Due to the amount of planning and logistics needed for camp, sessions are only refundable through Jun 12th 2023. After this date refunds will only be issued if we can fill the campers' vacant spot.
  • What is the cost of camp?
    Each session costs $375 per camper. Camp tuition includes an Elevated Wake Co. shirt & hat as well as snacks and drinks while on the boat. Optional boxed lunches are available for purchase if your camper wants to join us for a lunch picnic after their session.
  • Do you offer any camp discounts?
    Sibling / Friend Discount: $50 discount on each additional sibling or friend on the booking.​​ ​​ Discounts cannot be combined / stacked. Contact us before booking for your discount code.
  • What gear is provided for my camper?
    We have a full range of wakeboards, wake surf boards, and skis for all skill sets and ages. Your camper is welcome to bring their own as well if they prefer. CGA life jackets will also be provided. If your camper prefers to bring their own life jacket, it must be a CGA vest. For the safety of everyone, comp vests will not be allowed at camp.
  • What does my camper need to bring with them?
    Please send your camper with a bathing suit, weather appropriate outerwear, towel & non-spray sunscreen (our favorite boat friendly sunblock is sun bum!). They are welcome to bring boat friendly snacks and drinks with them as well (please visit our FAQ page if you are unsure what a boat friendly snack/drink are).
  • Is camp safe?
    Safety is our top priority. Camp rules will be provided before your session and reviewed with the campers at the beginning of each session. Our instructors are professional 18+ year old adults who have been thoroughly trained and have years of experience on the water and behind a boat. There will never be more than three campers per staff member while in our care. ​ Camp staff will consist of one lifeguard certified captain and two First Aid and CPR certified coaches.
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